Returns + Exchanges

Returns + Exchanges

 

RETURNS

Want to start a return? Just email cwilburn@backshedtreasuresnd.com

We accept returns on eligible domestic orders that are received within 21 days from the day the order was placed. All returns must include all original packaging (the original invoice attached to the order, and tags with no signs of damage). Please note that original shipping charges are non-refundable. Once we've received the item(s), we'll process your refund or store credit within 5-7 business days, and shoot you an email to let you know. Feel free to email us at cwilburn@backshedtreasuresnd.com if you have any questions.

Also, note: BackShed Treasures has the right to deny credit for any returned goods that do not meet the requirements of our return policy, so please treat our pieces with lots of TLC!

 

HOW TO START A RETURN

To get the return process started, just email us! You can select the item(s) you're returning, and we'll automatically generate your return label. There will be an $8.00 deduction from your refund to cover the cost of return-processing.. If you would like your refund in the form of store credit, please leave us a note or email us at cwilburn@backshedtreasuresnd.com , and we will waive the processing fee. 

 

EXCHANGES

To make sure you get the correct item/size you want, we suggest that you place a new order and then return your original order. We’re happy to waive the $8.00 return-processing fee in these instances and process your original order for a full refund; just email us at cwilburn@backshedtreasuresnd.com to let us know.